In Tandem With Total Training

The Total Support Training team holding up silver helium balloons number 10

Both the GGF and FENSA have new partnerships with Total Support Training to introduce training resources for members and the wider industry.

The Glass and Glazing Federation partnership includes, full course, short course and bespoke and remote training as well as certification to NVQ level. Through Total Support Training, the GGF under the brand 'GGF Training', will offer courses that are open to all companies and individuals in the industry. The courses start from £60 for the refresher course, though GGF Members will enjoy preferential discounted rates on all courses.

The GGF (with member input) and Total Support will also work together to develop the current range of training opportunities to help improve the specialist skills and knowledge of those working in the glass, glazing and fenestration industries.


FENSA Training Academy

Meanwhile, FENSA has re-launched its FENSA Training Academy, again in partnership with Total Support Training. The scheme, which provides pathways to NVQ qualifications from Level 1 through to Level 7 in a variety of skills, in addition to a number of short courses covering a variety of glazing related subjects, is now available fully online, with no requirement to attend classes or examinations.


Total Support Training

Total Support is an approved GQA Centre which has been providing a multitude of Courses & NVQs to the Glass & Glazing Industry for 11 years. With the combined experience of their assessment team totalling over 120 years in the construction industry In the past 3 years alone, Total Support has seen over 1,000 learners achieve a qualification, keeping up a 97% success rate overall across this period. The company is committed to providing learners with access to high quality and impartial information, advice and guidance to enable the candidate to make informed decisions to achieve their full potential.


 “This is an exciting development for the GGF and its training strategy. Regardless of your experience and status, the constant changes affecting the sector and the shifting roles will require upskilling and professional training.”

– John Agnew 

Managing Director, GGF



Adapted Academy

Chris Beedel, FENSA Director of Membership says: “The FENSA Training Academy has an excellent record of improving skills and business prospects over many years for hundreds of window and door installers throughout the UK. We have now revamped and adapted the Academy to suit the current business environment to ensure this continues, providing further much needed support for FENSA Approved Installers.”

The training experts behind the FENSA scheme will conduct remote assessments carried out by evidence submission via email. Participants are asked to respond to the task emails by answering questions, taking pictures and submitting documents in their own time as well as phone assessments with assessors to discuss the tasks as and when needed.

Tasks are designed to be completed in the participant’s own time and may be carried out at home and in the evening, minimising the impact on work schedules.


GGF Training certification

Successful completion of GGF Training courses will not only help members gain know-how but also provide training qualifications and GGF Training certification. In addition, members can also train for qualifications to NVQ level and also the CSCS, the Construction Skills Certification Scheme. This scheme verifies that all workers on CSCS regulated construction sites have the necessary training and qualifications for the work they are doing as well as providing these individuals with a form of identification on site.

GGF Training via Total Support Training plan to add more courses and qualifications to the current range and welcomes suggestions from members.


Remote training

With regards particularly to the FENSA scheme, Sharon Alderton, Managing Director of Total Support Training says: “The team have been working hard to create new remote training for both our NVQs and Short Courses to allow people to keep training no matter the circumstances as well as making them accessible for everyone. We have made sure that although the method of delivery has changed, the standard has not dropped.”

Picture: The Total Support Training team.


For full details of the FENSA Training Academy - Click Here

If you are a GGF member and are interested in becoming a trainer, email

GGF Training/Total Support Training will also be contacting Members to establish training needs and discuss the courses available to help companies and individuals train and hone their skills.

To see an index of the range of courses and qualifications via the training section of the GGF website - Click Here


For for full details of courses and to book via the training course page - Click Here




Article written by Cathryn Ellis
20th August 2020


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