Digital Investment - Quickslide Slides Up A Gear

A man with arms folded

Quickslide’s investment in digital improvement has driven up the quality of both production and customer service according to the company.

Systems development manager James McArthur completely redesigned the firm’s vertical slider production line, with a fully optimised system tailored specifically to suit the business’s particular requirements.

 

 “Everything we do at Quickslide is focused on how we can improve our products and services so that, ultimately, our trade partners can improve theirs. From large overhauls to smaller continuous tweaks and improvements, we’re always looking for ways to increase efficiencies, quality, and sales.”

– Ben Weber 

Managing director, Quickslide

 

Remedials drop

“The digital system has been developed using the latest EvoNET management tool from fenestration industry software specialist Business Micros, that we use across the business to give us greater visibility and control,” continues Quickslide’s Weber. “James McArthur has, along with our in-house team of developers, produced a system that syncs with the core BM system for use on the VS production line, to drive lean manufacturing. As a result, we’ve seen a dramatic drop in post-delivery remedials.”

 

Growth

Weber adds: “We have always had an emphasis on ‘right first time’, yet we always strive for better because fewer site visits also mean our service engineers’ time is freed up to focus on actively helping grow our business and that of our trade partners instead.”

 

On the web

The digital investment and improvements in production run alongside Quickslide’s web developments. A new website, which focused on completely reworking the back-end without compromising the familiar front-end, has been a big step forward in driving organic growth. As Weber explains: “With our new website our trade partners will soon be able to gain access to a dashboard system where leads can be effectively managed – in effect, it’ll function as a complimentary CRM system for our partners.

“Meanwhile, investments in clever lead generation tools will enable us to grow with our partners, while we continue to invest in SEO to drive the right kind of customers with the right kind of requirements to our site.”

Picture: Quickslide’s James McArthur who completely redesigned the firm’s digital approach to its vertical slider production line.

www.quickslide.co.uk

Article written by Cathryn Ellis
30th June 2022

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