Finding A Way With Maps Addition

Andy Farrington, MD, Bradley Scott Windows.

Andy Farrington, boss of Tamworth based Bradley Scott Windows, says that the latest changes to AdminBase, including Google Maps, have made the system even better.

Bradley Scott Windows has used AdminBase from Ab Initio for five years.

 

 “The Google Maps feature is fantastic. Although we are still learning how to get the most out of it, we can look at the map and immediately see when and more importantly, where, our sales calls, surveys and installations are scheduled.”

– Andy Farrington 

MD, Bradley Scott Windows

 

Efficient use of time

“We can then plan further calls for our teams to make the most efficient use of their time, and of course, we can tell our customers when we can be with them, immediately,” adds Farrington.

 

Demo calls

A further feature of Google Maps on AdminBase is the facility to schedule demo calls. By including specific details of installations already carried out, users at Bradley Scott can see at-a-glance where installations of, for example, bi folding doors, are in proximity to an enquirer, allowing the most convenient viewings to be scheduled.

 

Profile

Bradly Scott Windows is well known in Staffordshire, having served the Tamworth, Lichfield and surrounding areas for more than twenty years. The company supplies a wide range of windows, doors and conservatories and is a member of the Independent Network, which represents Veka installers.

 

Farrington fan

Farrington is an avid fan of AdminBase, which he says has been continuously updated in the time they have been working with the system, changing to the web-based version when it was released in 2020: “When we learned about the benefits of moving on to the web-based version of AdminBase last year we immediately switched,” says Farrington. “With the changing rules of working under the pandemic it allowed us to keep on top of the business from anywhere, which gave us the added flexibility we needed.”

“AdminBase allows us to keep an eye on every part of our business,” explained Andy. “We can get a broad view at a glance by looking at the Dashboard, to then drill down for a detailed look at things. With Remedials, for example, I can see exactly what work is required, the time needed, parts…everything, to allow me to keep a tight rein on costs and time, and to ensure the homeowner is fully informed,” he said. “Every part of the operation is linked, with the information entered just once and carried through and updated throughout.”

Picture: Andy Farrington, MD, Bradley Scott Windows.

 

Article written by Cathryn Ellis
04th March 2021

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