Five Business Mistakes – How To Avoid Them

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Avoiding unexpected costs is crucial but those working in skilled trades face several challenges in their roles which pose a financial threat. What’s the best way to avoid them?

Rob Rees, a divisional director of Markel Direct, the specialist insurer of tradespeople, highlights the costliest problems which tradespeople could be putting themselves at risk of facing and the necessary precautions and solutions to avoid a devastating impact:

 

Workplace Injuries

Tradespeople face a higher risk of personal injury due to the nature of their work. The construction sector, in particular, records one of the highest rates of workplace injuries, according to Health & Safety Executive data. Common injuries include slips, falls, falls from height, strains and sprains, which are often related to lifting heavy objects.

Business owners are responsible for their workers' safety. Arranging employers’ liability insurance is a legal requirement if you employ staff. It can cover your legal expenses and compensation in the event of an employee being injured at work.

Sole traders, on the other hand, should ensure they have insurance covering personal injury. While public liability insurance is popular and vital for tradespeople, it only covers injuries to third parties, not the tradesperson themselves.

 To cover personal injuries sustained whilst at work, occupational personal accident insurance can help by providing an income whilst you are unable to work.

 

Damage to third party property (including client property)

In the world of trades, even the most skilled professionals can occasionally make mistakes that result in damage to property. The range of issues can vary from minor mishaps, such as paint spills on floors and furniture, to potentially catastrophic events such as fires. Such damage can lead to disputes, project delays and potential legal actions, all of which have the potential to place strain on a tradesperson's financial stability.

To minimise the negative impact of damage, here are some essential steps to follow:

• Assess the damage – before taking any action, carefully evaluate the extent of the damage. Determine whether it resulted from your work or existed beforehand.

• Notify the client – promptly inform the client about the damage and discuss the situation.

• Consult your public liability insurance provider – contact your insurance provider to report the incident. Provide them with as much information as possible so they are best placed to support you.

• Follow insurance guidance – if the damage resulted from your work, follow the guidance provided by your insurance provider regarding next steps and potential coverage.

• Prevent future incidents – implement measures to prevent similar incidents from occurring in the future, such as enhanced safety precautions or improved work processes.

 

Tool theft, damage and loss

A recent survey found that 57% of tradesmen who had their tools stolen suffered financial losses. Among them, 41% reported losses exceeding £2,500, a substantial amount amid rising living costs.

Tools are often stolen from vans, with 41% of thefts occurring either at home or on-site. Tool theft not only hits finances but also disrupts work due to the time lost in replacing tools, and similar financial challenges arise when tools are lost or damaged during on-site work.

To safeguard your tools, take necessary precautions such as:

• Adding extra locks/alarms to your vans.

• Removing tools overnight.

• Parking in secure locations.

• Using visual deterrents like alarm stickers and CCTV.

Additionally, to alleviate the financial burden of tool theft, consider taking out tool insurance, which covers the cost of replacing stolen equipment and extends to tools lost at sites or damaged due to factors like flooding or fire. Surprisingly, 25% of tradespeople are unaware of tool insurance, despite its benefits.

 

Project Delays

One study showed that the primary reasons builders and installers faced project delays was due to material shortages (73%) and a shortage of skilled labour (55%). Other common reasons for delays include poor time management, health issues, equipment problems (including theft), sub-contractor issues and weather-related setbacks. Delays can lead to financial losses, as well as harm your reputation.

To minimise the financial impact of delays, develop contingency plans for common delay factors. Once you've identified the potential delay factors, develop specific strategies to address each one. These may include:

• Building buffer time into the project schedule to account for unexpected delays.

• Researching and identifying alternative suppliers for critical materials needed for the project.

• Keep a buffer inventory of essential materials on-site or readily available to mitigate the impact of sudden shortages.

• Keep all project stakeholders informed about potential material shortages and the steps being taken to address them.

In more challenging situations, familiarise yourself with the legal aspects of project delays, including contract clauses related to delays, penalties and dispute resolution mechanisms.

 

Unexpected legal costs

Unexpected legal fees can pose a significant and unforeseen challenge for tradespeople, potentially jeopardising finances and livelihoods. Whether it's disputes with clients, issues related to overdue payments or unexpected legal situations stemming from your work, the cost of legal advice can quickly add up.

Seeking legal guidance at the earliest signs of conflict can help prevent matters escalating into a legal dispute or court case, so to safeguard your financial stability and professional reputation, you should consider proactive measures. This includes having a contingency fund specifically allocated for legal advice or making use of legal helplines.

 

Markel Direct

At Markel Direct, we provide our business insurance policyholders with access to a 24-hour legal advice helpline, as well as access to Business Hub, which contains legal document templates to help with various problems. Having access to valuable advice from experienced legal professionals can help you navigate challenging situations.

 

Picture: For more information about the recommended insurance for tradespeople, visit Markel Direct.

https://www.markeluk.com/business-insurance/tradesman-insurance

Article written by Cathryn Ellis
19th September 2024

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