Profile Problems – What Happens If A System Ceases?

Ryan Johnson, the group managing director at the massive fabricator, Emplas, chews over the summer collapse of profile supplier Duraflex and asks what it means for fabricators – and installers?

It wasn’t a surprise but it was still a shock. Duraflex’ exit from the UK market had been on the cards for a while.

How much significance should we apply to it as an industry?


UK Window and Door Group

On the one hand it’s the product of a specific set of circumstances. Masco Corporation made no secret of its desire to exit the UK more than a decade ago, eventually offloading Duraflex alongside the rest of its window division to form the UK Window and Door Group in 2018.

Now the UK Window and Door Group has done the same to a systems company which it appears no one could ever quite make work.

The question is, was Duraflex’s failure down to a series of specific circumstances or does it tell us something about the state of health of the UK window profile systems sector more widely?


Had to go

What is certain is that at some point the model stopped working, for Masco Corporation and then the UK Window and Door Group. Duraflex wasn’t making enough or was losing too much – and it had to go.

It’s an indication of the pressure and narrow parameters of success or failure, that systems companies in the UK are working within and that creates a potential risk for fabricators – and installers.

I’m sure that the heads of other systems companies will argue that the Duraflex experience can be attributed to under investment and a deficit in product development.

A simple fact, however, remains, the systems sector is over-subscribed and it is likely that we are going to see further consolidation.

The point that I want to focus on is what that means for fabricators, particularly smaller ones.


Small is not so beautiful?

Systems companies need to balance the books in the face of rising overheads and costs. That raises a question about where smaller fabricators fit within the model, not because they aren’t great at what they do but how long the economics will continue to work for their suppliers.

Will smaller fabricators, those doing 150 frames per week or less be cut or will the prices they’re charged become too high?

It raises a very big question if you do fall into that bracket. Should you jump before you’re pushed? And should installers be looking elsewhere just in case?

Trust me, this is not me sitting here wanting to see something happen. There are some great smaller fabricators out there (and if you have a specialism, things may not be so bleak). But if you’re making and selling mainstream product without the right scale, there are some big decisions ahead.



We work with a lot of ex-fabricators, manufacturers who have wanted to move in a new direction or to concentrate on the pre-existing retail and installation elements of their business.

Emplas offers a support package to help them to re-purpose space, build showrooms, retrain staff and move machinery on.

At the point at which they’re six-months in we have never ever had anyone turn to us and say that they wish they hadn’t stepped away from manufacture.


Would you survive?

This is also an issue for installers. What would it mean to their retail or installation business if their supplier folded or was no longer supplied by their systems company?

This isn’t a theoretical scenario, it’s just happened to hundreds of Duraflex fabricators and installers. At a time when operating costs are high and sales conditions tough, would your business survive?


Picture: Ryan Johnson is the group managing director at Emplas.

Article written by Cathryn Ellis
04th September 2023


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