Melody windows from the Bygone Collection.

Masterframe’s ISO 9001 quality management system and OHSAS 18001 Health and Safety system has been confirmed yet again after a successful audit - which enabled transition to ISO 45001.

The three day, in-depth audit was conducted by URS certification.

For customers this means Masterframe has once again subjected the business to intense outside scrutiny on how the business is run business - in accordance with internationally recognised standards to maintain consistency in production.


 “Our ISO accreditations are in place to ensure that we stick to our commitments as outlined in our policy documents for the smooth running of our business and production processes.”

– Carol Slade 

Managing director, Masterframe


Pushing the business

"These audits are not only very useful in highlighting where we are doing well and where there is room for improvement but also keeps us striving for innovation and ways to push the business to an even higher level of efficiency for the benefit of our customers and workforce,” adds Masterframe's Slade. “The standards for achieving and keeping these certifications are very high but we are determined to keep supplying our customers with the best, highest quality sash windows available together with the peace of mind that comes from investing in an award winning product from a world class supplier.”



There are several other accreditations that Masterframe has achieved for their products such as the prestigious British Board of Agrément certification of performance; PAS 24/Secured by design for security and BFRC ‘A’ rated certificates for all products.



Masterframe offers a full 12 year guarantee on the Bygone Collection available through an approved network of Bygone Master Installers and a 10 year Guarantee on the Classic Collection, available to trade and commercial partners.

Picture: Melody windows from the Bygone Collection.


Article written by Cathryn Ellis
16th September 2021


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