VBH - Still Delivering Despite Port Issues

VBH's Karl Thompson

Hardware specialist VBH and purchasing manager Karl Thompson have released an update on its position regarding its ability to supply in the face of issues surrounding freight and port delays.

The report also covers shortages of raw  materials and over-capacity production lines.  

VBH has told The Installer and The Fabricator it has achieved an OTIF (On Time in Full) outbound fulfilment average of 96.8% over the second quarter of this year.

VBH has drastically increased stock levels of its own greenteQ products and those from third party partners too. This investment in stock is paying dividends for VBH customers as airfreights are kept to a bare minimum and OTIF has not dropped below 95% for many months.

As well as building up stocks, the purchasing analysts at VBH, led by purchasing manager Karl Thompson (pictured), are in constant dialogue with the greenteQ factory production planners to ensure a steady and controlled flow of hardware and furniture to VBH (GB).

Thompson says: “This year has definitely had its obstacles when it comes to the supply chain. However, by increasing our local stock holding and working closely with all our factories and suppliers, we’ve been able to minimise any disruption to VBH customers.

“Our approach to stock and stock control has enabled the sales team to take on many new customers during the past year, whilst not compromising the availability of products for them and our existing customers.

"We have now set our sights on achieving and exceeding the 97% OTIF target for the rest of the year.”

Picture: VBH's Karl Thompson.

Article written by Cathryn Ellis
18th August 2021


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