The Top Five New Customer Questions Asked Of Installers

Google searches for ‘replacing windows’ soared by 121% in July and new research has revealed the top five questions that consumers are expected to ask installers.

The Residence Collection, which produces a range of windows and doors and conducted the research has constructed a list of what installers might be asked to advise homeowners – and provided some answers:


When is it time to replace my windows?

While windows are mostly durable, windows need to be replaced every 15 to 20 years or if there is visible physical damage such as cracks, broken frames and decaying wood. All of these issues can be caused by temperature and climate, which can increase a home's energy consumption and also make it unsafe.


Will new windows increase the value of my home?

Yes. Having high-quality, well-functioning double or triple-glazed windows can increase the value of a home. Double and triple-glazed windows are the top features buyers look for when buying a new house and on average will pay an extra £9,956.93 for a home that fits the bill.


How much will it cost to replace windows in my home?

Pricing depends on the specification of the system, size of the window, glass chosen, hardware and ancillaries such as Georgian Bar and external cills. Prices can vary according to each individual bespoke design.


Will installing new windows reduce condensation?

Yes. Double glazing and triple glazing are the better option for windows to help reduce the risk of dampness as they have an extra layer of protection against the outside and have much lower U-values too, although triple-glazed are the best option. So, if you do currently have single-glazed windows and are noticing a lot of condensation and dampness, it would be a good idea to replace them with double or triple-glazed windows if you can. Condensation can lead to dampness and it may be a serious health risk if there is mould growing on the inside of your home.


Will new windows keep the heat in when it comes to winter?

A window's performance in retaining heat is ranked on U-values. The lower the U-value the less heat is lost. The choice of window type should depend on climate, budget and insulation requirements. Triple-glazed windows are best for extreme temperatures and colder climates as they have better thermal efficiency. Double-glazed windows are for milder climates and have sufficient insulation.


Picture: A window from The Residence Collection.

Article written by Cathryn Ellis
19th August 2023


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