Top Gear - Clarkson Joins Brisant Board & Young Gun Appointed Too

Brisant's Tony Clarkson

Tony Clarkson has joined Brisant Secure's board as non-executive chairman. The firm has also appointed a new head of sales and customer service - Carrie Young.

Young brings with her 21 years of experience in customer service across a variety of different sectors.

Tony Clarkson has an impressive top level track record internationally and in the UK, in construction and other industries

Brisant Secure has been assembling the pillars of its future growth engine. Recently the company secured a British Growth Fund. This was followed by Seb Saywood, a BGF Investor, joining the Brisant board as a non-executive director. Then Brisant recruited Clive Burnett, a highly experienced Finance Director from outside the industry with a 20 year track record of supporting organic growth.

As one of Britain’s fastest growing businesses, Brisant Secure appeared in the annual Sunday Times Virgin Atlantic Fast Track 100 for the second consecutive time this year. Its growth has been driven by a series of innovative products that have overturned industry standards and its outstandingly effective marketing.

 

Tony Clarkson

With a strong background in highly engineered products, Clarkson has successfully led and grown businesses in building products, automotive components and oil & petrochemical related industries targeting a global marketplace. He has managed business operations in Europe, North America, The Middle East and China. As MD and major shareholder of Pegler, an international heating, ventilating, and plumbing products business, he significantly grew sales and profits through rapid product development resulting in a tripling of business value. Since 2008 he has chaired a succession of businesses in kitchens, bathrooms, air conditioning, roller shutter doors and lighting systems.

 

Carrie Young

Since joining Brisant, Carrie Young has introduced new systems and ways of working to provide the best and most efficient service for customers. Young is responsible for a team of 11 people and is part of the senior management team.

 

 “Brisant Secure is growing rapidly and we are handling a lot of calls and emails. To support that growth, it is important that we get the service right for customers and refresh the operations within the department.”

– Carrie Young 

Head of sales and customer service, Brisant Secure

 

Promotions

In just a few weeks, Young has promoted two advisors to team leader positions as well as creating two new roles to create a strong customer services team.

She adds: “We are the hub of the business, the face of the company. It is our responsibility to provide a service that stands out for all the right reasons. We want to ensure that we are gaining a great reputation and helping to retain business. No-one expects perfection but by providing quick and efficient service, we can make our customers’ lives as easy as possible and exceed expectations whenever we can."

Picture: Brisant's Tony Clarkson.

 

www.brisant-secure.com

 

Article written by Cathryn Ellis
25th August 2021

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