Glass Delay Gets On Hampton’s Wick

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A recent conservatory project got on the wick of the folk at Hampton Conservatories after the firm’s regular glass supplier was hit with supply delays. A call to TuffX got the project back on track – and lost the other supplier any future business.

The three-week job to install a medium-sized conservatory for a homeowner in Buckinghamshire was expected to be a straightforward task for the orangery and conservatory specialist.

Fortunately, TuffX has all it takes to get the wheels of such a project back in motion.

 “We’d used TuffX before for our roof glass, so we went to them when we were having some short term supply issues with our other suppliers.”

– Danny McIlreavy 

MD, Hampton Conservatories

Job lost, jobs gained

“We chose TuffX because we’d previously ordered conservatory roof glass from them and found them to be a very reliable company in terms of both quality and time scale,” continues McIlreavy. “So now we’re currently using TuffX for most of our jobs.”

Many happy returns

TuffX was quick to step in, supplying 4mm toughened self-cleaning clear safety glass the project. Paul Higgins, TuffX’s commercial director, says: “We pride ourselves on being able to help where others can’t and offering a service that means customers return to us.”

Picture: The finished sapele mahogany hardwood conservatory makes a great-looking orangery-style addition to the thatched house, adding another room to the property and giving the customers somewhere to relax.

www.tuffxglass.co.uk

Article written by Cathryn Ellis
30th June 2022

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