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Arches, Arcoframe And Aluplast
Profile bending expert Arcoframe recently chose Aluplast as a preferred profile supplier for its arched frames and round windows. “We work with...
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In the Family Way
In today's competitive landscape, employee retention is a critical differentiator for businesses. Arched frame specialist Premier Arches is fostering a family-oriented environment that prioritises its workforce.
The firm’s rationale is to avoid the high turnover rates that can disrupt production schedules and negatively affect customer service levels.
Sean Greenall, who has the backing of fellow directors, Tom Greenall, Dan Maloney and Joe Trueman, says: Since opening our doors in 2015, we’ve seen significant growth, having expanded our premises, increased our arched frame offerings and made significant business investments.
“But what we believe puts us alongside other quality companies is our commitment to creating a family-style working culture and placing an emphasis on fostering strong relationships among our employees to create an environment where they enjoy coming to work every day.
“And the results speak for themselves – in 2023, we had zero leavers of choice, boasting a staggeringly low annual labour turnover rate of just 6%. Over 20% of our staff have been with us for more than five years, a statistic we value more than any sales record.
“We’ve recently been on a recruitment drive, expanding our team to 40 strong.
People are assets
Greenall adds: “Selling and manufacturing arched and angled frames is a complex job carried out by skilled craftsmen, so our people are our biggest asset. We work hard to protect, support, develop and engage them, not just because it drives performance but because it's the right thing to do.
“This dedication to employee wellbeing extends beyond company culture – for example, we recently made a significant investment in new machinery, boosting production capacity. This expansion has paved the way for further growth, ensuring that new recruits become an integral part of Premier Arches. When people join us, they enjoy their working day, they care about what they do and they stick around.”
Happy customers
Greenall concludes: ”As all levels of the industry continue to seek ways to differentiate themselves from competitors, perhaps it's time they take note of our approach. After all, happy employees result in satisfied customers – something every business strives for.”
Picture: L-R Premier Arches’ founders Dan Maloney, Sean Greenall and Tom Greenall.
Article written by Cathryn Ellis
29th April 2024